Webex App: Re-imagining Team Collaboration
Overall Satisfaction with Webex App
Cerium Networks utilizes Webex App as our primary messaging, meeting, and telephony application. It is being utilized by the entire organization on a global scale and provides for a consolidation of multiple "point products" that end up creating end-user application strain. Probably most impactful is our ability to interface with Microsoft's O365 productivity suite for document and project co-authoring. The ability to incorporate an entire team into a conversation removes a myriad of monolithic communication chains which would otherwise slow down our internal processes and our ability to provide services to our clientele.
- Integration to Microsoft O365 productivity suite
- Secure, compliant communications
- Uniform end-user experience regardless of experience
- Ability to interface with a large ecosystem of business applications
- Would like to see an ordered list (based upon preference) for peripheral devices such as headsets, mics, and cameras. Application should select the most preferred peripheral based upon top-down order when available.
- Very positive--having users collaborating on the same platform makes a huge difference!
- Co-authoring of documents has reduced document version challenges
Both products provide for a good teamworking and collaboration experience. Evaluators are encouraged to closely review and compare the security differences between the products and the pricing structure associated with an apples-to-apples deployment of feature functionality. Webex App was ultimately selected by Cerium Networks for many reasons:
- As we evaluated options, Webex was shown to be a much more secure architecture across the various workloads handled by the application.
- Cisco/Webex App natively integrate with most all standards-based manufacturers and we did not risk becoming a technology island.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes