The Final Word In Video Conferencing
May 20, 2022

The Final Word In Video Conferencing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Working with the team online has become the new normal, and Without Webex, I'm sure it's gonna be a lot more difficult. We conduct hiring-to-team standups to Board Meetings through Webex right now. Troubleshooting and presentations are also done through Webex. We also require recordings of the meeting, which is easy with the Application.
  • The Apps Section is great.
  • The Remote Control option helps in easy Troubleshooting.
  • Annotation really helps during presentations.
  • Screen Recording
  • Remote Control has a Latency Issue, even when connected with Mega Speed Internet
  • The File Size is Big for the first time.
  • Need more UI options
  • Productivity per employee Increased
  • Availability increase due to mobile phone access
  • Difficult to conduct Micro Management
Google Meet doesn't have much features, its a simple video conferencing web application. I don't think we can even annotate in it, let alone record sessions. Every Meeting invite I create is different, so there is no permanent address for the User. And there is no option for remote control.
The only time i had to use Webex support was when I was trying to install it on my second computer .When i clicked on Install an 'error 7' came up. I called the toll-free number and I got help immediately. Overall it was a decent experience & the problem was fixed instantly.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

When u compare it with the options the segment has to offer, it really isn't much difficult to decide on which to pick. No other Application provides the Features Webex does, let alone the pricing. Webex is the most Professional Way to communicate Right now in the IT world. It would be my first choice in all aspects.
Wherever, there is a requirement for a shift to working Online, Webex is Essential. It can include a of participants at a time, Gives good Audio & video Quality & doesn't crash or do things its not supposed to. I believe it can also be used for Schools, Colleges & for all kind of educational and training purposes.

Webex App Feature Ratings

Task Management
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
Not Rated
Visual planning tools
Not Rated
Chat
10
Notifications
9
Discussions
9
Surveys
9
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
9
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
9
Advanced security features
9
Integrates with Google Drive
Not Rated
Device sync
Not Rated