Collaborating king
July 12, 2022

Collaborating king

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Webex App

We use Webex App for meetings, phone, and messaging. It is our collaboration hub. We get notifications via bots in groups. We use it for teams that work on specific problems. It is a soft phone for on-site and remote users. Webex App is the hub for meeting with customers, and presentations, and is used for customer support.
  • Noise cancelation
  • Group collaboration
  • User status
  • Multiline on mobile
  • Azure integration
  • Mobile fax
  • Collaborating
  • Ease of use
  • Problem resolution
Webex App has better phone and collaboration features.
Great support. Wish features would come a little quicker but great progress.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App is very usable and intuitive.
Knowledge workers collaborating is a great use case. It is great for mobile and home users. Seeing the presence of any user in the organization and coordinating and sharing information. You can switch from chatting to meeting to phone calls seamlessly in one app. It isn’t appropriate for shared devices/phones.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Mobile Access
9
Search
9
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
5
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
6
Integrates with Outlook
8
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
8
Access control
5
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated