Item: Webex App
Rating: 10
Author: Mark Critchley

Use Cases and Deployment Scope

We utilize the Webex App for multichannel collaboration both internally and externally with customers and vendors. The solution is excellent at ensuring resilient, flexible, and media-rich communications whilst working remotely, at home, or in the office. The solution offers me peace of mind that I can communicate and collaborate effectively with anyone, anywhere, and at any time, contributing to true business transformation.

Pros and Cons

Excellent Picture Quality
Excellent Sound Quality
Ease of Use

Return on Investment

Flexible working
Better Video Quality
Better Sound Quality

Alternatives Considered

Microsoft Teams

Support Rating

Cisco support is always very knowledgeable about their solutions and always willing to help with patience and professionalism.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Usability

The app is extremely intuitive

Other Software Used

Microsoft Teams

Likelihood to Recommend

The solution is excellent for working from home, in the office, and on the go alike. It offers me a rich media, and collaborative experience, which is thus far providing true business transformation in the way that I have to work with customers, colleagues, and vendors alike.

Webex App. The difference between good enough and transformational.

Overall Satisfaction with Webex App