The Perfect Collaboration Tool
July 14, 2022

The Perfect Collaboration Tool

Denis Bruno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

As a bank and financial institution, we have incorporated Webex as our enterprise solution for collaborative engagement, both internally and externally, with our customers and constituents. The Webex App is part of our day-to-day operational tools for scheduling meetings and appointments, joining ad hoc meetings, messaging, and our softphone capabilities. The integration with Outlook makes the Webex App the "righthand" of tracking our day-to-day operations.
  • Notifications for meetings
  • Great soft phone capabilities
  • Messaging groups and teams
  • Scheduling and joining meeting
  • Update button to be more visible
  • More color options for user interface beside what is available or default
  • Customize background on App UI
  • Exponential improvement on the learning curve
  • Faster enterprise adoption
Webex App closed the gap between Cisco Jabber and the Webex Meeting Desktop App, unifying the capabilities and functionality of both in one platform, but added and optimized the collaborative pieces to make interaction and communications less rigid and more expressive...with emojis and the like.
This is an appropriate rating because our Cisco partners have been right alongside our implementations processes and have listened to our "asks" for enhancements to gaps and limitations that were critical to the enterprise's manner of operations and collaborations...both internally and externally.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

It has meeting our enterprise operational and administrative needs to collaborate and produce at a faster and broader rate than before it's implementation.
The Webex App is such a great tool that it's become an essential aspect of communication and collaboration, in conjunction with Outlook, making it vital to productivity and efficiency.

Webex App Feature Ratings

Task Management
10
Gantt Charts
5
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
5
Internal knowledgebase
10
Integrates with GoToMeeting
1
Integrates with Gmail and Google Hangouts
1
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
1
Device sync
9