Worthy Webex | TrustRadius

Use Cases and Deployment Scope

Had clients from overseas, so were able to have multilingual people.

Pros and Cons

Make meetings more productive with automatic transcriptions, notes and highlights.
Multilayer security built with Cisco’s industry-leading security expertise.
Team collaboration with persistent messaging, file-sharing.
and whiteboarding with anyone on any device.

For offline use. The application is needed to be downloaded before use.
Comment control and chat control is weak.
The website version is weaker as compared to the app version.

Return on Investment

Positive only as we had clients who only use Webex.
ROI positive as they chose us.

Alternatives Considered

Microsoft Teams

One client only used Webex and not Teams. Whiteboard feature is not present in Teams.

Support Rating

9

Overall, it's a great secure app. Owned by Cisco we know our data is safe.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

9

Sound, usability is user friendly.

Other Software Used

Microsoft Teams, Zoom, Skype for Business, now part of Microsoft Teams

Likelihood to Recommend

Well suited: with overseas clients, where I needed to present, screenshare.
Not Suited: while using from browser, weak features.