Webex Calling
February 25, 2022

Webex Calling

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Calling

Used for remote home workers
  • The webex hub is a all-encompassing intuitive portal.
  • The cutting edge state of the art webex devices are fantastic.
  • The price of the devices are at the high end.
Call Recording - Dubber / Google calander
Perfectly.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

(EOL) Cisco Cloudcenter, Cisco 1000 Series Integrated Services Routers (ISR 1000)
Webex Calling is a great choice for clients looking to move away from aging, expensive traditional on-prem environments. There are some limitations with integration to clients existing 3rd Party applications, for example, advanced
SIP endpoints.

Webex Calling Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
6
User templates
7
Call reports
7
Directory of employee names
8
Answering rules
7
Call recording
5
Call park
7
Call screening
6
Message alerts
8
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10