Move from Premise to Webex Calling Cloud
Overall Satisfaction with Webex Calling
We use Webex Calling as our business telephone system. We previously had an on-premise telephony system that we had to maintain from software, hardware, support, and maintenance standpoint. With Webex Calling being in the cloud, we no longer have to use up internal resources for hardware to support the telephone system or maintain the hardware and software.
- Calling
- Messaging
- Meetings
- Expanded calling features with the softphone
- No hardware to manage on-premise
- No software to upgrade
We also utilize Webex Messaging, Meetings, and Contact Center. Messaging and Meetings combined with Calling simplify our end-user experience with those three forms of collaboration in one app.
It meets our needs extremely well without any additional steps needed. As previously mentioned, we have a messaging, meeting, and calling right at our fingertips through one app. We also can use the same app as our softphone on the Webex Contact Center side.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes