WebEx Review
April 20, 2022

WebEx Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Calling

Big global conference calls to replace Microsoft Teams (250 people). Use in meeting rooms to display on the screen.
  • Can hold large audience without technical issues.
  • User friendly.
  • Can mute participants.
  • Not sure if participants can all be with the camera on.
Microsoft Teams Skype for Business allows you to chat quickly or call. Good to have different alternatives as one app is not reliable.
Participant management, easy to connect for participants via the link provider, user friendly.
WebEx is much better to use when it comes to a large audience, no bugs.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Best for large audiences and remote training. Less appropriate for one-to-one calls.

Webex Calling Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
6
Directory of employee names
7
Answering rules
9
Call recording
8
Call park
Not Rated
Call screening
Not Rated
Message alerts
6
Video conferencing
5
Audio conferencing
8
Video screen sharing
6
Instant messaging
7
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated