Item: Webex Webinars
Rating: 9
Author: Huseyin Kiribrahim

Use Cases and Deployment Scope

Mostly we use Webex Events when we organize tech days for our customers. Our private customers also use Webex Events to organize events for their internal events. It is useful to control the audience's behaviors before the exam. I mean, you may also set audience permissions so the event will be not interrupted because of anything.

Pros and Cons

Best for tech talks.
Best for organize some public events.
Can control audience options.

Webex Events setting page may be much more user friendly.
Too many options are on setting page, most we are not using.

Return on Investment

We use mostly for tech talks and to advertise new products, so we may say using Webex Events mostly suits well for our business.

Key Insights

Do you think Webex Webinars delivers good value for the price?

Yes

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

Yes

Did implementation of Webex Webinars go as expected?

Yes

Would you buy Webex Webinars again?

Yes

Other Software Used

Webex Meetings, Cisco Webex Room Series, Cisco IP Phone 8800 Series

Usability

When you are in an event it has a very user-friendly control page to control the audience and hosts. But it is not very good regarding the event setting page, they might be thinking about developing a little bit more user-friendly page. The recording feature is also very useful and has plenty of space for you.

Support Rating

We have never used or needed assistance for Webex events because they have very detailed documents on Webex Pages. Also, there is an information button near the settings you may read this information when you need it. But I know you may also use help bots like chatting online on Webex Teams if you need assistance.

Likelihood to Recommend

For big events like tech talks or company days, Webex Events is good to use. You can set the mic and camera settings so no one interrupts the meeting, but when you are meeting with your team or another company you do not use Webex Events, you may use the Webex Meetings application.

Webex Events Review

Overall Satisfaction with Webex Webinars (formerly Webex Events)