It just works
Updated October 06, 2020
It just works
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Meetings
Our food service department uses it on a weekly basis to disseminate information to the food service managers at each building.
- Ease of use for non-technical users
- Can record meetings for later user
- Very little to maintain from an IT perspective
- None that i can think of
- Positive impact.... reduces the need for travel
- Helps keep the managers informed
It works well with our Cisco environment.
Webex Meetings Feature Ratings
Cisco Webex Experience
Since getting Webex, we have been able to easily setup video meetings on the fly and scheduled. We also have a couple of Video Room Kits which allow us to setup a room with a large screen and building in speaker/microphone access. It all works integrated with our Microsoft Outlook for scheduling
We also utilize Cisco Webex Teams for collaboration information. It allows for documents, info to be shared by groups of people in a team setting. You can create teams in small or large numbers depending on the audience.
It works great. It is integrated with our Microsoft Outlook for ease of setting up meetings. The platform allows for sharing of information on computer screens so all participates can be engaged. The platform is secure in that only those that are invited have access to the call/info involved.
Using Cisco Webex Meetings
250 - Administrative staff mostly
2 - mid-level technicians easily handle any issues of which we have not had many
- Video calls
- screen sharing
Evaluating Webex Meetings and Competitors
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
It was bundled with our licensing for our Cisco Unified Communications products
would not make any changes
Webex Meetings Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Cisco TAC support
The initial setup and training was awesome
Using Webex Meetings
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- scheduling
- sharing of info
Yes - works pretty well. havent had much experience with it however