It just works
Updated October 06, 2020

It just works

Curtis Jackson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Meetings

Our food service department uses it on a weekly basis to disseminate information to the food service managers at each building.
  • Ease of use for non-technical users
  • Can record meetings for later user
  • Very little to maintain from an IT perspective
  • None that i can think of
  • Positive impact.... reduces the need for travel
  • Helps keep the managers informed
It works well with our Cisco environment.
it is always available. I have not had an instance when it wasnt available
It is provisioned across our whole district. It works well with multiple users
It integrates with our Microsoft Outlook for ease of scheduling. It works great
it works well, its fairly easy to use
WebEx Meetings is working great for our situation.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
Not Rated

Cisco Webex Experience

Since getting Webex, we have been able to easily setup video meetings on the fly and scheduled. We also have a couple of Video Room Kits which allow us to setup a room with a large screen and building in speaker/microphone access. It all works integrated with our Microsoft Outlook for scheduling
We also utilize Cisco Webex Teams for collaboration information. It allows for documents, info to be shared by groups of people in a team setting. You can create teams in small or large numbers depending on the audience.
It works great. It is integrated with our Microsoft Outlook for ease of setting up meetings. The platform allows for sharing of information on computer screens so all participates can be engaged. The platform is secure in that only those that are invited have access to the call/info involved.

Using Cisco Webex Meetings

250 - Administrative staff mostly
2 - mid-level technicians easily handle any issues of which we have not had many
  • Video calls
  • screen sharing
it works well for our situation

Evaluating Webex Meetings and Competitors

  • Price
  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
It was bundled with our licensing for our Cisco Unified Communications products
would not make any changes

Webex Meetings Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Cisco TAC support
The initial setup and training was awesome

Using Webex Meetings

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • scheduling
  • sharing of info
Yes - works pretty well. havent had much experience with it however