Overall Satisfaction with Cisco Webex Meetings
WebEx is used primarily in our marketing department when fielding creative development that requires more than just a "voice over the phone" correspondence.
- Ease of use
- Accessibility
- Seamless change between presenters
- Default browser is IE
- More mobile options
- Integration for varied setups with different users for a meeting
- Face to face interaction means faster decision making
- Collaboration is a breeze whether near or far
- Visuals help get your point across much more efficiently leading to shorter meetings
- GoToMeeting, Zoom, UberConference and by Dialpad
WebEx has a fair pricing model, ease of use, low learning curve and aside from a few bumps on cross platforms, connectivity works well.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Webex Meetings Feature Ratings
Cisco Webex Experience
Transcription is a real time saver as it's makes it easier to recap the meeting minutes for those who missed the meeting.
None at this time.
Webex is fully functional and integrated for both desktop and mobile use. Whether you're using a browser based version of app installation it's pretty seemless for all users.
Using Cisco Webex Meetings
We use zoom for our embedded meetings currently but our meetings with our creative team are run via webex.
Most meetings need nothing more than a webcam and desktop to really get the most out of the experience such as showing powerpoint slides or project concepts.
- Creative overview
- New initiative
- Vendor relations
- Bring everyone on the same page with visuals
- Brainstorm ideas
- Review project timeline
- Town Halls
- Client facing meetings
- Annual reviews
Evaluating Webex Meetings and Competitors
- Product Features
- Existing Relationship with the Vendor
Gauge price and core functionality against other options and 3rd party integration
Webex Meetings Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available | Need to explain problems multiple times |
Everytime I use it without an error, I consider that exceptional support. Getting to issues before a user has a problem is key to success.
Using Webex Meetings
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Setting up a meeting
- Joining a meeting
- Sharing information and screens
- Integration
- Extra options
- Updates
Yes - Very well and seamlesst