Webex Meetings
August 04, 2021

Webex Meetings

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Meetings

My organization uses Webex Meetings to facilitate working remotely. Users utilize Webex Meetings to meet internally, but also externally with our customers. We use Webex Meetings for deployment with customers and also for ongoing support. We use Meeting in conjunction with the entire Webex suite of products.
  • It is easy to join a meeting with one click.
  • Webex gives you lots of flexibility from the standpoint of where you join. You can join from a computer, mobile device, or a room system and have the same experience.
  • Webex has a clean and easy to use interface, that makes sense to users.
  • Customizing meetings invites could be easier to use.
  • Improving consistency across the different meetings suites would be good too.
  • Webex makes it easy to get work done from anywhere which has been a real positive during the pandemic.
I think Webex is the superior product to both Microsoft and Zoom. Microsoft's interface is confusing and the meetings are difficult to join. Zoom's interface seems unfinished and unprofessional like it is designed for consumers and is not appropriate for a business setting.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

I have never had an issue with Webex being available when I needed it. The uptime for a worldwide cloud product is truly impressive.
It is easy to quickly onboard users and get them up to speed using the Webex product. Cisco provided helpful documentation and educational opportunities that make it easy to scale up for any organization or department.
Webex works well on a variety of devices. Their reports and troubleshooting are especially useful for finding any issues that may be happening in real-time.
Webex is well suited for small or large meetings. I use my personal meeting room every day and it is great for quickly getting a team together. I like that I have the option to schedule a dedicated meeting instead of using my PMR if I want to for added security options.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
5
Mobile support
10
Desktop sharing
10
Whiteboards
7
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
User authentication
9
Participant roles & permissions
10
Confidential attendee list
10