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Cisco Webex is superior to other platforms
August 31, 2021

Cisco Webex is superior to other platforms

Gina Cline | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Cisco Webex is used throughout my entire org (but not throughout the entire company). It allows us to easily collaborate both internally and with our customers, and to maintain a persistent history/repertoire of discussions and any materials shared.
  • Host controls during the meeting.
  • Ease of joining.
  • LOVE the 'File Transfer' feature (especially for files too large to share via email).
  • Slow down feature releases, at least until fully ready (i.e. "New" Events).
  • Along the same lines, please avoid constant 'delayed' feature releases (if not fully ready for that month's release, maybe hold it for the following month's release?).
  • Offer more pre-recorded training options via the new 'golearn.webex.com' LMS site.
  • Webex allowed us to seamlessly transition to 100% 'work from home' 18-months ago, without missing a beat -- no lost productivity!

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

I have (and use) both Webex and Zoom, and I honestly strongly prefer Webex in all use cases.

Webex Meetings Feature Ratings

9.0
High quality audio
10
High quality video
10
Low bandwidth requirements
7
Mobile support
9
7.5
Desktop sharing
9
Whiteboards
6
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Slideshows
10
8.3
Live chat
9
Audience polling
8
Q&A
8
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Webex Meetings

Evaluating Webex Meetings and Competitors

For a complete, secure, and professional collaboration solution, Cisco Webex simply can't be beat!

Webex Meetings Reliability

Overall the scalability is very good. It was always quite easy to be fully flexible when 'Site Admin' managed; but can get tricky now for some new features when working at an 'org' level in Control Hub (not always as easy to enable a feature just on a test site, for instance, before enabling to the entire org).
Reliability is cornerstone for Cisco Webex Meetings.
Generally the performance is excellent, but running certain reports on very large (mega) sites can take longer than I would like. I have noticed that NBR recordings are available much quicker now than they used to be, which is a great improvement.