My appreciation for Webex
November 05, 2021

My appreciation for Webex

José Luis Robelo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Webex Meetings

In the company, we use Webex for meetings with clients to follow up on business opportunities. We greatly facilitate the interaction with the client and the presentations of our services. We [use and promote] Webex as a product and our customers feel confident seeing that we use it.
  • Follow up with invited participants.
  • Integration with the calendar.
  • The recording of the sessions.
  • I would like the way to create events was a simpler way.
  • During the pandemic, it has helped us to keep track of business opportunities to have better contact and relationship with customers. It allowed us to carry out events, the same ones that we had in person now in a virtual way. It gave us a lot of resilience and helped us stay present in the minds of our clients.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex is a powerful tool in a professional environment, to make presentations to clients, training, collaboration. On the collaboration side, it's great for product development teams. Webex is not so appropriate to be used in a more relaxed environment, for example, meeting with friends which is a playful environment and needs more flexibility.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
5
Mobile support
10
Desktop sharing
10
Whiteboards
9
Calendar integration
10
Meeting initiation
9
Integrates with social media
4
Record meetings / events
9
Slideshows
10
Live chat
9
Audience polling
9
Q&A
9
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10

Evaluating Webex Meetings and Competitors

Integration with the calendar, video and audio quality, app reliability.