Webex meetings - your go-to online video platform
November 29, 2021

Webex meetings - your go-to online video platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Meetings

For the last 2 years, even before the pandemic, Online Meetings have been part of our daily operations. With multiple satellites offices and a constantly growing remote workforce, Webex Meetings saves on travel time and ensures constant collaboration from wherever you are. And it also works on cell phones, laptops, tablets... It's definitely the new normal.
  • Video meetings.
  • Presentations & Sales pitch.
  • File sharing.
  • Polling and surveys.
  • Integrating more fun elements.
  • Some callback features can become costly.
  • Better background options.
  • Reduce travel costs.
  • Employee satisfaction & retention.
  • Quicker turnaround to deploy training.
Webex offers a better user experience with added security built-in designed for companies, whereas Zoom is focused on consumer-level usage. For first-time users, Zoom might be a bit easier to start a meeting but Webex has improved in the last few months, making it just as user-friendly as other platforms.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

I have been using Webex Meetings every day for the last 2 years, and I have never had any failure. It has proven its reliability without a doubt. The only time I had issues accessing meetings, was when I had a problem with my internet connection, and then I was able to use voice-only meetings.
With Webex Control Hub, it's very easy to manage, remove or add users, and also get a good understanding of the adoption of the platform by users within my organization. It was very easy to extend the tool to new employees, and training was a breeze. Also, the Webex Help portal online turned out to be a great tool for training.
Webex Meetings offers a wealth of data that I can easily access from an admin standpoint. As a power user, I am also able to optimize tools such as Breakout Sessions & Polling, while Q&A and Chat are readily available for all users. On top of that, being able to easily record training sessions has proven to be extremely useful for new hires.
Of all the video meetings platforms out there, Webex clearly stands out as the front runner in terms of ease of use, with a focus on enterprise-grade functionalities, especially from a security standpoint. We use it when we need to conduct internal meetings, sales pitches, training sessions, and also when we organize Webinars for our customer base.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
10
Whiteboards
9
Calendar integration
10
Meeting initiation
10
Integrates with social media
9
Record meetings / events
10
Slideshows
9
Live chat
9
Audience polling
10
Q&A
10
User authentication
9
Participant roles & permissions
9
Confidential attendee list
8