Holding departmental meetings with Webex has always been a satisfying and unique experience.
January 05, 2022

Holding departmental meetings with Webex has always been a satisfying and unique experience.

mary schores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex meetings are used in our organization in holding online meetings either staff to staff or departmental. It is also used to connect with our customers online where meetings with customers are held through the cloud.

Pros

  • Very clear video coverage.
  • Faster delivery of information.
  • Easy integration.

Cons

  • The purchasing cost is high.
  • High maintenance cost.
  • High internet dependency such that it cannot function without internet connection.
  • Cost saving.
  • Eased communication.
  • Promotion of team work.
Webex has a very unique feature that I should note out and that is the fact that it has the best video output engines which enables it to deliver high definition videos, it also has very clear audio output engines therefore you hear the other user very clearly.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex has never been unavailable unless the organization has an internal network error making using the software difficult hence for the rest of the time, I can testify that it is always available.
The software is very much [utilized] across the organization departments such that every department can use it either to fellow staff or by either holding an online meeting with a customer.
Webex pages load quickly almost all the [time] but this is depending on the internet speed that our organization is using which implies that faster internet speed implies that pages load faster but low internet speeds imply that pages load slow.
When our organization wants to hold online meetings, it notifies everyone who should be involved, and sometimes some of the staff are always away from the office and the only way they [can] attend is through the cloud with the help of Webex meetings.

Webex Meetings Feature Ratings

9.0
High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
9
10.0
Desktop sharing
10
Whiteboards
10
9.2
Calendar integration
10
Meeting initiation
8
Integrates with social media
9
Record meetings / events
9
Slideshows
10
9.3
Live chat
10
Audience polling
9
Q&A
9
9.7
User authentication
9
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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