Item: Webex Meetings
Rating: 10
Author: Eduardo Palmer

Use Cases and Deployment Scope

Webex has become our primary tool for remote communication. The multiple functions that it integrates allow us to host and manage online meetings leaders-employees, and in turn replace instant messaging services.

Pros and Cons

Facilitates remote communication
It allows to organize events online for very wide audiences
Reminds some social networks so it facilitates its adoption
Video and audio far superior to free alternatives
Multiple functionalities
Allows integration with other applications. For example, G-apps

There is many remote communication software, which limits the adoption of this software
If it is not used regularly, its capabilities cannot be fully exploited

Return on Investment

Multiple management tools for video conferencing
Storage of meetings, calls, messages and files
View frequently asked questions
Ensures a certain level of visual or auditory quality in every meeting or call

Support Rating

95% of the time the app works perfectly. On the web directly it is a very rare that it presents problems.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Usability

A company like ours with approximately 3,000 employees has had no problem adopting this software. The facts speak for themselves.

Professional Services

It is a user friendly application. We have had no adoption problems within the company.

Likelihood to Recommend

Personally, yes, I would recommend it. I think it is an innovative application, it is true that it is very reminiscent of social networks, but its functionalities are for a work environment, which is something that I had not seen before in a remote communication software.

Cisco Meetings innovation and control

Overall Satisfaction with Webex Meetings