Webex Review
May 20, 2022

Webex Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex used to be a platform that we used over at LinkedIn. We have since switched over to Zoom and Teams as we found them to be more reliable and widely used. We used the platform for internal meetings as well as client conversations that couldn't take place in person.
  • Allows you to connect with other virtually.
  • Allows you to screen share effectively.
  • Collaborate
  • User Experience
  • Downloading platform for the first time
  • Reliability
  • I've had to reschedule a meeting because I couldn't download Webex on my computer
  • ive held good internal meetings on it from back when we used to use it
  • nothing else
Of the 4 video conferencing platforms I've utilized - Webex would be tied for 3rd on my list. I've come to find that both Zoom and Teams are more widely used in the B2B space, thus making it easier to connect seamlessly with clients. It's always a pain when a user needs to download the new video conferencing platform at the start of a meeting.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

No

Most of these video providers have similar functionality and utility. At the end of the day, it comes down to preference and reliability. When I had access to multiple video providers (Zoom, Teams, BlueJeans, Webex), I found myself navigating toward Zoom and Teams more often. Now that we no longer have Webex at my organization - it becomes a pain to download the platform back onto my computer, anytime a client requests we meet with their Webex video link.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
7
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
7
Confidential attendee list
Not Rated