Webex - The ultimate collaboration tool.
May 24, 2022

Webex - The ultimate collaboration tool.

Harish Shankaran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Webex meetings a day in and day out for all our meeting needs. It's the only collaboration tool that is being used in our organization. Typical business problems are team collaborations, team meetings, ad hoc meetings, scheduled meetings, screen sharing, and file sharing recordings. We use webex meetings to effectively communicate, share content, easily schedule meetings, book calendars, view people's availability, call in for ad hoc meetings using webex teams, collaborate seamlessly, see each other in person during remote working, and marketing tools to propagate our products and services, conduct town hall meetings, view recorded sessions, (almost like an in-person) training. We have seen widespread acceptance of the webex meeting and collaboration tools which are being embraced across the hierarchy across different geographies and time zones.
  • 1 click meetings
  • share content
  • record Meeting
  • conduct trainings
  • employee collaboration
  • voice and video clarity
  • Hangs quite often. Need to restart machine
  • voice does not connect quite well with headphones. Calls drop often than before
  • virtual background with camera does not look good. Needs major improvement there
  • Recording is not as easy as expected
  • Easy collaboration - Efficiency improved by 60%+
  • aids in the business process - Faster communication by not using emails. 500+ application tickets closed faster after the introduction of Webex
  • easy communication
  • Skype for Business (formerly Lync) and now part of Microsoft Teams
this was my first collaboration/communication tool ever in the corporate world. Though it was exciting during those days to use it, it started losing its sheen soon after webex came into being. It is quite difficult to use and is not as user-friendly as Webex. Esp. for a product from micro soft stable you would imagine an easier collaboration with MS outlook. bit it is not the case. Webex Meetings connect and integrate much better with outlook rather than MS teams. I would at any day recommend Webex Meetings or Webex teams or any other collaboration tool from webex in place of MS products.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

its available on desktop and phone. Same features, integrated app, and easy to use
The features are being added quite frequently. these features are added at a good pace too. There is a tool tip available whenever a new feature is added. the tool tip typically explains what features are introduced, what is the intent and how to use the features. this is a great starting point to learn and immediately put to use the features.
it loads pretty quickly. performance is par excellence
MOST APPROPRIATE would be effectively communicating sharing content, easily scheduling meetings, booking calendars, viewing people's availability, calling in for ad hoc meetings using webex teams, collaborating seamlessly, see each other in person during remote working, and marketing tools to propagate our products and services, conduct town hall meetings, view recorded sessions, (almost like an in-person) training. LESS APPROPRIATE Nothing that I could think of

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
5
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
6
Q&A
6
User authentication
10
Participant roles & permissions
10
Confidential attendee list
2