Webex Meetings - the Future of Hybrid work collaboration
January 02, 2023

Webex Meetings - the Future of Hybrid work collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

In our organization we use Webex for all of collaboration needs. Our users leverage Webex calling for remote and hybrid work, They use Webex meetings for collaboration with our multiple sites and external contacts, and Webex messaging throughout the day to communicate across their teams. As a technician I am tasked with assisting and managing our users and ensuring that their collaboration needs are met and that meetings go smoothly. The focus of this review is Webex Meetings. Webex meetings makes it a breeze for us to host meetings of all sizes. From screen shares, to file shares, to full blow presentations, it is very intuitive to use. Webex Meetings' integration with Zoom, Teams, and other collaboration solutions means that no matter what clients are using, our Users can interact with all of them seamlessly in the platform they are comfortable and used to. Managing Webex Users is also very simple and intuitive in the Webex hub. This doesn't mean it isn't powerful however, and you can be extremely granular with permissions. We also use the screen-sharing and remote control features to remotely assist users when necessary and being able to perform so many functions in the same platform saves us time and stress as our users only need to get familiar with a single technology.
  • Screen Sharing and remote control of presentations by all participants
  • Integration with Outlook, Zoom, Teams, and the solutions we already use
  • Ease of use, especially on Webex boards and room kits. One click joining of meetings and integration with all of our video phones for simple remote work
  • The more we adopt Webex, and the more free presentations by Cisco on using it that I attend, I have a difficult time finding and faults with it.
  • this question is not particularly relevant to my position, but from the perspective of time and effort required, it has drastically reduced both
We have to account for the solutions that other organizations we collaborate with use. Webex Meeting is designed to integrate with these solutions completely painlessly and does it well. Having to address the technical issues that arise for our users during collaboration, I strongly prefer the user management interface of Webex. The Webex hub is an excellent tool for user management and assistance, and provides detailed reporting on issues before they arise.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Due to Webex's availability on desktop, Android, Iphone, and ChromeOS, when the unexpected happens and we have internet issues at remote sites, switching users over to a mobile client provides the same rich feature set and causes little disruption. I have never experienced interruptions in service from the Webex platform itself and it makes it easy to recover in the event of other failures
Webex meetings includes multiple meeting setups such as Webex Presentations that address the unique needs of different collaboration sizes. Because of this our users are able to use the same platform to host large presentations and small collaborations of a few team members in remote locations equally well.
Webex meetings is a very performant solution and has never been our performance bottleneck. With a reasonable internet connection Webex Meetings consistently delivers high quality video, audio, and resolution and smoothness of presentations, regardless of the scale of the engagement.
Webex meetings is especially well suited for hybrid work. With users all over the country, the ease at which they are able to collaborate and share content with each other is a game changer. Webex meetings is equally suited to small events of less then ten, and very large presentations with a hundred or more. Webex makes it simple to appoint presenters, panelists, and administrators during these larger events and saves hours in set up.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
8
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
10
Whiteboards
8
Calendar integration
10
Meeting initiation
9
Integrates with social media
8
Record meetings / events
9
Slideshows
10
Live chat
10
Audience polling
9
Q&A
10
User authentication
10
Participant roles & permissions
9
Confidential attendee list
10