Mostly quick and efficient.
June 10, 2021

Mostly quick and efficient.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

To manage and record expenses, mainly credit card expenses, but also any other form of personal expense. It enables a uniform approach to be utilised by all employees. It is used across the whole organisation. It allows quick submission and authorisation of expense claims across the whole organisation.
  • It is browser based, so easily accessible from anywhere.
  • Allows quick submission of claims, and quick authorization process.
  • It can be used to allocate each cost to a nominal finance code, so allows accurate records.
  • The text recognition feature doesn't work, so you have to manually manage each line.
  • The claim lines are seemingly arranged randomly, with not much logic.
  • The mechanics of applying VAT could be a bit simpler.
  • Less paper required.
  • Can process large number of claims with ease.
  • Less time spent on submitting and authorizing, as all browser based.
It is good once you get the hang of it. For first-time users, it may be a bit daunting. But you can easily upload documents, and enter claim details. It does away with the need for physical presence, as you can submit everything online, and then it can be authorized online. One downside is that the claims can sometimes appear in a random order, which can slow work down a little bit.
It is fine so far. I havent had much experience with the support so can't comment too much.
Yes, I have used Webexpenses to save time and automate activities like claims submission and expenses approval. Backing documents is quick and easy to upload. the expenses approval process is very quick as the manager just has to log in using a browser, and then approve on the website. The process is made quick and efficient by this.
It needed to have the ability to support users at different physical sites, so everyone didn't need to travel to one location to submit expense claims. It needed to work in a browser for this reason as well. It needed to be able to warn users if their claim was not meeting company policy.
I have not used other products like Webexpenses.
Microsoft 365 (formerly Office 365), Sage Business Cloud X3 (formerly Sage ERP X3), DPS Outlook Office
It is well suited to organsations with multiple sites, or where people are not all in one open plan office because the browser-based approach means it is easily accessible from anywhere. It is also good for organisations that want to get rid of petty cash. It is less appropriate for organisations with a large proportion of people who are not very IT literate, or who prefer to deal in physical cash.

Using Webexpenses

  • Submitting expense claims.
  • Authorizing quickly.
  • Storing backing documents.
Not much desire to use any alternative.