Expectations were high; its got some good features but is clunky to use
June 10, 2021

Expectations were high; its got some good features but is clunky to use

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Across the whole organization, I believe, it saves time allowing scans directly to the site of expense receipts, and also you can use the app which is very convenient. The app allows you to photograph receipts on the go and saves time and paper filing; the same applies to using the online website.
  • Storing receipts
  • Allowing uploads of scans of receipts.
  • Submitting claims digitally.
  • The navigation needs more prompts and is clunky.
  • Website should guide users to the app.
  • I imagine it saves a great deal of admin time.
The navigation should have more prompts to help the user, it is hard to work out where to navigate from.
The support doesnt seem to be there or, if it is, it is not apparent where to go for that.
I use it to submit occasional expenses like car cleaning. It's good once I remember the order of how to submit.
Ease of use should be the key to the product working successfully.

Do you think Webexpenses delivers good value for the price?


Are you happy with Webexpenses's feature set?


Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?


Especially for those working out of the office, the app can be very useful.