End User review
June 18, 2021

End User review

Michael Terry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Used across the company to collate all expenses as users are constantly out of the office.
In my case I work as IT support on customer sites so do not visit the Head Office at all in my normal working schedule.
The fact all the back up for the expenditure can done digitally makes the claim for expenses so easy, and easily reviewed by the account department.
  • Digital entry of receipts - great for users in the field.
  • Detailed entry of expenses simplifying the review of data.
  • Entries supplied via webpage or phone app.
  • After each entry when you go to add a receipt it always asks if you want to save the item.
  • Have problems loading receipts via the phone app if a claim isn't open.
  • Not sure if it is me but copying an item does not seem intuitive.
It has been accessible whenever I have needed to access it and seems to do the job required of it.
Never had to use support so cannot really say.
Allows me to enter my claims relatively easily.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Microsoft Office 2016 (discontinued), Cherwell Service Management
Well suited to companies where expenses are a regular feature of working life.