Item: Webexpenses
Rating: 8
Author: Verified User

Overall Satisfaction with Webexpenses

Use Cases and Deployment Scope

It is used on a daily basis by all staff to process [expenses]. We all work remotely, so having one easy-to-use system is ideal for us all to share and use. It overcomes the issues of having to bring together different streams of receipts and claims by having everything in one place.

Pros and Cons

Pros

Keeps everything in one place
Is visually good
Is easy to use

Cons

The process of adding receipts could be easier
More room/space to add things
More intuitive route planner

Return on Investment

Ease of use by remote staff
Easy interface between user and finance
Keeps everything in one place

Usability

I find it generally easy to use but it could be better when adding receipts as I have already mentioned. However, it is generally very easy to use, especially as there is a mobile app that supports the web-based system which can be downloaded onto a smartphone and used on the go.

Time Savings

I have only used the system to submit personal claims and haven't yet had to use it to process an invoice etc. But I will say that what I have used it for has worked very well. The claims are easy to submit once processed, and the feedback regarding approval and payment is straightforward and easy to follow.

Requirements

I was not included in the decision to purchase the system, but I understand what the important requirements would have been when making the decision. As the majority of users will work remotely, it was important to have a system that was easy to use, with minimal training or input. Webexpenses allow for that.

Key Insights

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365)

Likelihood to Recommend

I think it is well suited to day-to-day use. There is also an app that is easy to download and use, so it can be used on the go, without always having to access a laptop. Though It does take some time to add multiple claims, so I think the uploading process for receipts, etc could be easier.

Comments

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Webexpenses review