Expenses made easy
November 04, 2021

Expenses made easy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Used by the entire organization to manage travel and other expenses. It allows users to track their expenses easily as well as their managers and approvers to oversee and approve expenses efficiently.

Pros

  • Easy to capture receipts.
  • Convenient and easy to use mobile app.
  • Responsive interface.

Cons

  • Fetching fx rate when capturing a receipt takes a long time and is unnecessary in my case turning it into a nuisance.
  • I was not yet able to directly save a receipt into a claim. I feel that the saving options when capturing a new receipts are misleading.
  • I had receipt drafts that could not be saved (for no apparent reason) and ultimately had to be recaptured. It would be good to know why the draft are 'faulty.'
  • Expenses are turned in quicker.
  • Less 'missed' receipts that are added later as an additional claim.
  • Easy approval process allows approvers to get a good overview and easily reject/approve as needed.
The WebUI as well as the mobile app are very easy to use. This makes the boring job of capturing and tracking expenses more bearable and ultimately allows the employees using the tool (including myself) to spend more time on productive tasks rather then on their expenses while all along still capturing them accurately.
I personally have not been able to automate processes in my role and cannot speak for our accounting team. For me webexpenses allows me to feel more comfortable in my own submissions as the simple mobile app UI allows for a good overview as well as a quick and easy way to capture expenses.
I was not part of the purchasing decision. From a user/manager perspective I need a tool that allows me to accurately capture expenses related to a project in due time. Webexpenses supports this need in form of an easy to use application that focuses on the basics and allows users to capture expenses quickly and efficiently while giving the approver the information required (incl. alerts/warnings for exceptions) as needed.
I feel that Webexpenses provides a more easy interface. This leads to less time spent on capturing expenses and less error. In our Webexpenses setup there is less input than in the previous Concur setup. While this may limit some of the reporting capabilities it ensures that the data entered is more accurate then it may have been before. Capturing receipts is about the same. Creating, managing and submitting claims is easier in Webexpenses and the user interface is simpler and more user friendly in my opinion.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Webexpenses lends itself for situations where users need to capture receipts while on the go. It allows to easily capture receipts on the fly and to assign them to different claims. This allows accurate capturing thanks to an easy to use mobile app ultimately improving the organizations expense management processes. In my case I capture receipts and then assign them to each project (claim) as I go.

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