Average for expenses, it works, but it's not intuitive.
Overall Satisfaction with Webexpenses
Across organisation for personal expenses, travel, subscriptions etc. This replaced an old Excel-based system and streamlines the way in which expenses are claimed and the three levels of authorisation that each requires in this organisation.
Pros
- Captures receipts on mobile devices.
- Allows approvals and rejections.
- Can clearly see where a claim is and who it is sat with.
Cons
- Not all receipt formats can be seen on the app.
- The app and web interface are inconsistent.
- Doesn't automatically open attachments.
- The auto fill out feature from a receipt often picks up incorrect details like using the date for the amount.
I have made claims but it's not automated. The camera picks up the wrong numbers and the claim has to be manually entered anyway.
Do you think Webexpenses delivers good value for the price?
Not sure
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webexpenses go as expected?
I wasn't involved with the implementation phase
Would you buy Webexpenses again?
No
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