Snappy and Useful
August 16, 2022

Snappy and Useful

Liam Gordon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Travel
  • Payments

Overall Satisfaction with Webexpenses

I use Webexpenses to file and send any expense claims for approval to line managers. I store a record of receipts of incurred costs on training, travel or trips when working. Once receipts are added and claims raised, the claim is sent to a designated approver (usually a line manager) for approval. Once approved, instruction to reimburse me is sent to finance.
  • Store receipts.
  • Record keeping.
  • Quick and efficient expense approval.
  • Not user friendly app.
  • Adding receipts is confusing and offers various options.
  • It far too often asks you to save a claim when changing pages and then crashes.
  • Control over remittance dates.
  • Trends and patterns can be seen.
  • A clear and concise investigation into expense claims.
The website is very good, but the app is very user-unfriendly. Uploading receipts is fidgety. However, once the claim is submitted, it is easy to review previous claims and work out total spending, etc., etc. The format of the website and app is quite accessible, also. Not too bad.
I have regularly used Webexpenses for expense approval and claim submission. Any business trips I attend, travel that I must make for work reasons, or small/petty cash purchases I must make when working, I always raise claims through Webexpenses. Unfortunately, I have never raised an "automatic" claim, however.
Webexpenses does exactly what I need it to do, and when I need it to do it. To me, the most important functions of Webexpenses include receipt uploads and storage. I never purchased Webexpenses myself, but my company have used it for some time. Overall, it is a very good experience.

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If I were to attend a business trip, my company allows me a capped amount to spend on subsistence (meals, etc.) when away. Once I return, I photograph all receipts and upload to Webexpenses to clearly apply for reimbursement. The same can be done with e-receipts for private hire cars or taxis.