Complete software for the Physical Therapy Clinic
Overall Satisfaction with WebPT
We use it for notes, billing, home exercise program, and patient follow-up. It is what we use to run our physical therapy practice.
Pros
- Integration of notes and billing
- Ease of documentation after a patient visit
- Follow-up with patients
Cons
- Quite often, the software has been having issues lately affecting functionality. A more stable platform
- I would like the text appointment reminders to tell the patient that they cannot respond to the text
- Less time on notes allows more time for patient care
- Appointment reminders has lowered our no shows
- Analytics allows us to track MD referrals and see where our business is coming from
- The pricing allows us to grow as a company and we only pay more as we add more therapists and clinics
I like this part. We plan to add more therapists and more clinics, and I like the pay as you grow setup.
This has helped a lot with Medicare, specifically and Tricare. Making the therapists document to ensure compliance for reimbursement is a great idea.
Much better fit for physical therapists
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes
Using WebPT
4 - 2 therapists and 2 administrative
we call support if we have issues
- patient notes
- scheduling
- billing
- reach program
- expanding to new clinics when we open them
Evaluating WebPT and Competitors
- Cloud Solutions
- Scalability
- Ease of Use
geared for PTs
I would not do anything differently
WebPT Implementation
- Implemented in-house
Yes - prelaunch and launch
- billing setup
WebPT Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success | Slow Initial Response |
Not sure
Yes - Not really. Had to do with reminders
Several times with billing issues
Using WebPT
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- notes
- none really
Comments
Please log in to join the conversation