Best of Web PT
December 23, 2022

Best of Web PT

Judy Rosevear | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Online Scheduling
  • Home Exercise Program
  • Billing Software
  • RCM Service
  • Analytics

Overall Satisfaction with WebPT

We use Web PT for our professional notes (EMR), Therabill for our billing through our billing company, EBv (insurance verification), REACH to provide articles and correspondence with our clients and Home Exercise Program through Strive Hub (part of Web PT) for our clients to view photos and videos of exercises we give them for Home exercises between appointments. Web PT also provides many webinars that we participate in. It is a very professionally run company and they provide excellent "chat" when we do have a problem and have always been quick to find a solution to the problem. If something does go down they consistently fix it in a short period of time. I have been extremely happy with WebPT and highly recommend them. It is run by therapists so they know exactly what is needed by insurances and note writing
  • Provides excellent "chats" for questions therapists may have
  • Provide easily understood formats for note writing/evaluations, etc
  • Provides excellent program for home exercises with videos
  • Provide way to do prior authorizations for insurance companies
  • Improved therapeutic outcomes
  • Easily sent records to other parties (insurances, lawyers, etc)
The areas that we have chosen to use have been very successful in building our practice
The claim denials we have received have in no way been a reflection of what Web PT provides, but have been due to policy changes, no prior authorizations, used all of benefits, etc.

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I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy