Item: Webroot Endpoint Protection
Rating: 8
Author: James Buchholz

Use Cases and Deployment Scope

It is used as our primary endpoint protection for all of the computers we manage for our SLA customers.

Pros and Cons

It's easy to deploy.
It's very quick to install.
It's easy to uninstall.
You can make many different configurations to fit different customers.
You can make global exceptions for common programs that all your customers may use.

2FA is absolutely atrocious.
Bad actors have recently used webroot as a means to execute scripts. It has since been patched, but it didn't leave me with a great feeling.
On Mac computers, it seems to always throw false positives.

Return on Investment

It has had a positive impact. We're getting a great deal on it through Connectwise.
It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.

Alternatives Considered

ESET Endpoint Security and Kaspersky Endpoint Security

Webroot is extremely light on the system resources and incredibly quick to install. From what I've seen it's just as good for malware as Kaspersky and ESET.

Key Insights

Do you think Webroot Endpoint Protection delivers good value for the price?

Yes

Are you happy with Webroot Endpoint Protection's feature set?

Yes

Did Webroot Endpoint Protection live up to sales and marketing promises?

Yes

Did implementation of Webroot Endpoint Protection go as expected?

Yes

Would you buy Webroot Endpoint Protection again?

Yes

Other Software Used

Slack, Acronis True Image, Paragon Hard Disk Manager

Likelihood to Recommend

Great for very quick deployment, and it has kept Emotet viruses at bay VERY reliably.

Less appropriate for any environment where EDR or machine learning is needed.

Support Rating

9

We've only had to contact them once and they were responsive and helpful.

Webroot is light and quick, just needs real multi-factor authentication

Overall Satisfaction with Webroot Business Endpoint Protection