Sufficient but perhaps needs updating to compete
May 02, 2014

Sufficient but perhaps needs updating to compete

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webtrends Analytics

This is being used by our eCommerce team, as well as our Analytics team to get a deeper look into our website traffic, performance, and usability. The data received from WebTrends helps us to make critical business decisions that impact revenue.
  • Provides accurate traffic data and information
  • Includes heat maps to see where visitors are going on your website
  • I feel WebTrends is a bit outdated, not quite up to par with Omniture or Google Analytics
  • Insight into performance which has allowed for strategic marketing decisions
I have used other products that provide more information and are easier to use. WebTrends could be more comprehensive.
If you're going to make the decision to implement this type of tool into your company, I'd recommend checking out Omniture and Google Analytics as well before making your decision. WebTrends seems to have had their heyday.