Whatfix Feedback
July 04, 2021

Whatfix Feedback

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Whatfix

Whatfix is used as an interactive assisting feature on the platform. It is used to assist all the customers of the organization. It helps the customers in using the platform.
  • Create interactive guidance.
  • Create pop up notifications, videos, etc.
  • Add its own survey feature.
  • Automatic translation.
  • Self help features.
  • Other widgets such as popups and task list.
  • Good
  • It is easier to teach customers through Whatfix self-help, which avoids paid training services.

Do you think Whatfix delivers good value for the price?

Yes

Are you happy with Whatfix's feature set?

Yes

Did Whatfix live up to sales and marketing promises?

Yes

Did implementation of Whatfix go as expected?

Yes

Would you buy Whatfix again?

Yes

It's well suited when you need to get familiarized with a process or a platform.