Overall Satisfaction with WhatsUp Gold
My company uses WhatsUp Gold for monitoring thousands of network devices across the country for our customers in Managed Enterprise Solutions. We are able to get a better grasp at trends with the help of this NMS. The newer versions also allow a cleaner user experience, which we like.
- The user experience with the new interface.
- The ease of setting up active monitoring. Network Discovery.
- Performance monitor and traffic monitoring.
- Sometimes it cannot seem to handle the load of many devices on one server.
- Could use more user support communities.
- Logging and reporting could be better.
- We are able to train techs to use it quickly in our NOC.
- Server migrations have been slow for our teams, causing confusion throughout.
- The training classes offered are very expensive.
For the sake of simplicity, WhatsUp Gold is better. It is cheaper and more cost-effective for what we need. I am sure it will scale up easily in the future if that growth comes.