Great for Shift Management
Updated September 13, 2021

Great for Shift Management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with When I Work

When I Work is primarily used by the delivery drivers to coordinate schedules and ensure that just the right amount of people are working at the required times. It has a great tool that allows you to sign up for shifts and then request others take your shift. It will send a message to the coworkers so they can view whether they could do it.
  • Shift management.
  • Coworker communication.
  • Intuitive UI.
  • More confirmation messages in case you accidentally select a shift you don't want.
  • An option to get notified when open shifts become available would be nice.
  • Privacy should also have greater control options, for example not letting the profile picture show.
  • Shift management.
  • Coworker communication.
  • Shift trading.
  • Saving time and money on communication.
  • Consolidate messaging with employees.

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

When I Work wouldn't be as useful in a situation where everybody's schedule is the same every day, and it's okay if you miss a day. This software is better for business where you need a specific amount of workers at a time, potentially with a large pool of part time workers.