DAM it feels good to have my Assets together
March 15, 2022

DAM it feels good to have my Assets together

Lydia Mueller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use it to organize and hold all marketing assets. Too many of our assets were floating all over and people using out-of-date assets and logos. We needed a central hub for everything so we could expire old things without the issue of them being used improperly. We also had a huge issue with finding and organizing our images, logos, documents, etc, and spending far too much time searching the hard way through our servers to get what we needed for our marketing materials. Acquia DAM (Widen) fixed that issue for us by setting up the DAM system. It has made everything simple and streamlined our work process. Creation times have decreased massively and have brought so much ease to our day-to-day. As well as working from home and being able to grab assets without needing to use a VPN.
  • Organize
  • Search tools
  • Storage
  • Simplify
  • Customer service
  • The Adobe connectors are a little clunky to work with
  • The search tool won’t work if things are misspelled
  • Uploading can be tedious
  • Searching
  • Storage
  • Organized
  • Streamlined creative workflow
  • Brand consistency throughout entire company
  • Faster marketing material updates saving us time and money
Being able to store all working creative files (InDesign files) is easier for team sharing so they don’t sit on each computer separately. We don’t use Widen enough for that yet and haven’t found the proper workable system for that yet.
Any time we need more training or help someone is more than happy to take time and sit with us to understand the tools. Someone is always just an email away and willing to help us use this tool in the best possible way. Things have been customized so nicely for us to go with our workflow. I have no complaints about customer support.
I don’t really do this part but it has made it easier to update a document on the DAM which updates our sales asset app at the same time. It saves us from doing one extra step and seems to work smoothly for everyone. It has become a one-stop-shop for updating material.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

This is great for marketing departments for storing and organizing assets to make things simple and easy to find. As well as updating those assets over time. It’s all stored in one location making it less like to have outdated material floating around and less time searching for those when changes need to be made. This also speeds up the creative process for finding the right assets like images and logos and less tinkering around to find what is needed. Everything is so well organized and searchable.