Make it nice, fast and easy.
March 16, 2022

Make it nice, fast and easy.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

Here at Colosseum, we have accounts that would request us to provide images before receiving our products. We decided to go with Acquia DAM (Widen) when photography and digital mastering were in their package. When Acquia DAM (Widen) ditched that portion, Colosseum had to find a replacement and that was when we quickly realized how important it is to have a well-designed, very user-friendly DAM system and an amazing service team to assist. We are able to store our images as well as provide many options on how to receive them making it easier for our customers to access their images and grow our relationships with our customers.
  • User friendly interface
  • Outstanding Service Team
  • Conversion options
  • More options on User settings
  • Ability to setup our own assets conversions
  • options to change delivery methods
  • User friendly interface
  • asset conversion
  • storage
  • streamlined workflows
  • faster product launches
  • enhanced cross-channel brand consistency
I believe the more options we get the more we will use.
Whenever we have a question or an issue, the support team is quick to respond. We had some questions that needed some follow-ups and they were addressed in a timely manner and at times with additional options to think about which extremely helps. One thing I usually have to do is check on download times which I forgot to mention.
We still have a ton to learn and utilize although so far with the ease of access, it gives great service for our customers, which in turn builds our relationship. Definitely helps with marketing channels and helps the creative team in so many ways. I am sure the more we explore Acquia DAM (Widen) with what we already have in our plan the more it will help our overall goal.
  • Hosted~FTP~
Acquia DAM (Widen) has the DAM collection that brings the user interface to another level with many options to choose from on how to deliver. FTP just doesn't cut it in that sense. Also, to have a support team to assist you and an online chat to get to them quickly just takes it.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Fast response time from the support team