Widen Collective - the Best DAM. Period.
Anonymous | TrustRadius Reviewer
Updated October 02, 2020

Widen Collective - the Best DAM. Period.

Score 9 out of 10
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Overall Satisfaction with Widen Collective

Widen Collective is mainly being used in the marketing department. However, we do have other departments set up with logins and they've accessed it in the past. I'd like to have other departments become more involved and self sufficient with Widen. Widen Collective enables us to store massive amounts of photos and documents and add metadata to the assets to be able to quickly and easily search and find.
  • Metadata and tagging - being able to customize the metadata fields is extremely helpful in building the perfect digital asset management software for your team.
  • User Interface - the user interface is extremely easy to navigate and Widen is continuously trying to improve the flow of the DAM.
  • Support Center - Between the online knowledge base / chat and email support, there's always a quick and easy way to find an answer to a question you might have.
  • Sharing - I wish there was a way to have a Dropbox-like feature where you could store a set of images momentarily and share the image set via url. Currently, you can only send image sets through email. If someone you're sharing the images with would like to also share the images, they have to figure that out on their own.
  • Reminders - there could be automatic reminders that you could set if images were uploaded with metadata - something on the home page where it says "reminder: add metadata to 35 images" or just quick alerts to keep everything up to date.
  • Uploading/converter - I wish there was a quick converter for uploading large images - for example, if a huge eps image is uploaded, it could suggest to convert it to a high resolution jpg, saving space in the DAM.
  • Widen Collective saves a lot of time for our employees as users can access the DAM on their own, which definitely has a positive impact on ROI
  • The positive impact of the Collective is greater than the cost
In the past, I've only used folders in a shared drive to organize photos and documents. This was cumbersome when it came to others accessing the documents, as they didn't always look in the one location that the items were store. Being able to search through multiple fields in a DAM is by far the best way to have others access photos and documents.
I think the Widen Collective is well suited for businesses of any size. It can be used for photos or documents, and since the metadata fields can easily be customized to fit your business, it's extremely flexible to fit your needs. I think Widen Collective is less appropriate where the business does not have a lot of images or documents quite yet - that scenario would be putting the cart before the horse - it would be hard to set up the correct metadata fields before you know how you'll be searching for them in the future.