Workable is a lesser known ATS but has a lot to offer
September 12, 2018

Workable is a lesser known ATS but has a lot to offer

Sarah Wheatley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workable

Our talent acquisition team uses Workable as our ATS. It is used across the whole organization as a way to submit candidate referrals and is also utilized by hiring managers across the organization to review candidates and give feedback on candidates in the pipeline.
  • Very customizable. We can set up unique interview stages specific to each requisition. Also, we highly utilize the integration with Zapier to automate and customize the ATS to follow our hiring process, vs forcing our hiring process to fit the ATS.
  • Innovative company adding new features all the time. We love the numerous integrations they offer and are excited to start using the HelloSign feature to simplify our offer letter approval process.
  • Love being able to bulk message candidates and bulk disposition candidates. We don't always handle candidates profile by profile so this is a must. Believe it or not, not all ATS systems allow you to do this.
  • Workable has a fabulous help center full of great articles. They have already created tons of great content that we like to share to help us train hiring mangaers on best practices. Usually you wouldn't think have a great help center is that important but it ends up being very helpful!
  • Love that Workable automatically publishes jobs to free job boards, and the premium job postings are one-click and done! This saves us so much time.
  • Submitting employee referrals isn't the easiest. I wish Workable had a more seamless process for this within the ATS. Employees aren't able to track where their referrals are at in the process and are required to use the people search tool to submit referrals rather than referring someone from say LinkedIn or Facebook.
  • Doesn't have a built-in requisition approval process. Users can collaborate on job descriptions, but there isn't an approval process you can use and it is difficult to tie a job to a requisition.
  • While we use the Zapier integration to help automate a lot of our actions, Workable could be better at building in its own automation. For example, currently, there are several clicks to disposition candidates. Instead, Workable could tie a disposition email to specific disposition reasons, so when you select that disposition reason the candidate automatically gets an email with that pre-selected message.
  • Positive impact because of the ability to build scalable processes for a small recruiting team
  • A good investment because of ability to include people in the process who are outside of HR. The ability for others to get visibility on the hiring process and gather buy-in from teams outside of HR/Talent
  • ATS systems can be expensive but I feel Workable is very reasonably priced for what they offer.
Workable is well suited for a small recruiting team with 200 - 500 employees. Workable may not be as suitable for an Enterprise size company hiring thousands of people. They are GDPR compliant and are coming out with great new features all the time. We love how customizable it is so that we can adapt the ATS to our hiring process, and not have to adapt our hiring process to match an ATS. While it is customizable, it is easy to build out and manage on your own. You don't need an administrator to put together a workflow in this ATS.

Workable Feature Ratings

Job Requisition Management
5
Company Website Posting
6
Publish to Social Media
5
Job Search Site Posting
10
Customized Application Form
10
Resume Management
8
Duplicate Candidate Prevention
6
Candidate Search
5
Applicant Tracking
9
Collaboration
9
Task Creation and Delegation
9
Email Templates
10
User Permissions
10
Notifications and Alerts
9
Reporting
7