1. Home
  2. Enterprise Service Bus Software
  3. Workday Business Process Framework Reviews
  4. User Review of Workday Business Process Framework
Workday Business Process Framework Review
April 20, 2020

Workday Business Process Framework Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workday Business Process Framework

The Workday Business Process Framework is being used for simple tasks that employees need to complete on a daily basis. This includes doing things like checking in and out of the workday to obtain an accurate measure of the time they were there, accessing the directory of all the employees that work for the company, and exploring options when it comes to benefits and things of that nature.
  • Organization
  • Ease of Use
  • Great brand reputation
  • Support hotline to call in for problems can be frustrating
  • Trying to log in outside of your employer network can be like jumping through too many hoops.
  • Forgotten passwords can be difficult to recover.
  • It's easy for employees to find answers on their own without having to speak with multiple departments.
  • It ensures that there usually are no errors made when punching in and out.
  • If there is a glitch with the system then it can cause a problem for an entire company which is something to consider.
Although I am not involved in the decision process when it comes to choosing software, I believe that Workday Business Process Framework really gives the most that a product can offer. There are many great things that this software offers that my employer hasn't even tapped into. With that being said, with all the great features that Workday offers, easily stacks up against its competitors.
When dealing with their customer support, it could be a very difficult process. You need to identify who you are, which is great when looking at it from a security standpoint. Unfortunately, this could be frustrating at times due to the fact that everyone is constantly making passwords and secret questions for many other accounts. Other than that, the customer support really does try to help to the best of their ability.

Do you think Workday Business Process Framework delivers good value for the price?

Yes

Are you happy with Workday Business Process Framework's feature set?

Yes

Did Workday Business Process Framework live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workday Business Process Framework go as expected?

I wasn't involved with the implementation phase

Would you buy Workday Business Process Framework again?

Yes

Overall, Workday Business Process Framework offers a lot for the company I am employed by and could also be used for much more than we use it for. It's great for larger companies that need to keep track of a large number of employees. You can easily work through payroll and download reports that could be important for that statistics of the company. It probably wouldn't be well suited for a small business that doesn't employ many workers due to cost and just usefulness.