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Thorough Time Keeping and reporting with options for learning tools.
Updated March 21, 2022

Thorough Time Keeping and reporting with options for learning tools.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workday Professional Services Automation

Workday [Professional Services Automation] is used on a daily basis for accurate timekeeping and time management, as well as learning modules to help learn tools needed for job position.
  • Time Keeping/Time Management
  • Learning modules for job roles
  • Finding information on department members to find correct contact information.
  • The Reports and Tasks Page is sometimes hard to read/understand, a short informational module may help with figuring out layout/ what common reports do
  • Could use options to add filters to search ,as searching certain keywords can result in unneeded results
  • With Time off options, would be helpful to be able to select exact hours rather than just period of time.
  • Time Management
  • Report management/Data reporting
  • Learning Modules for needed job functions
  • Without direct integration with other tools, it can be difficult to verify if time entered is accurate is it is manually entered and not tracked another way.

Do you think Workday Professional Services Automation delivers good value for the price?

Yes

Are you happy with Workday Professional Services Automation's feature set?

Yes

Did Workday Professional Services Automation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workday Professional Services Automation go as expected?

I wasn't involved with the implementation phase

Would you buy Workday Professional Services Automation again?

Yes

Avira Protection Cloud, Alvaria Performance (formerly Aspect Performance Management)
Well suited *Keeping Track of hours worked, time off, and balances of different time pools(Pto, Vto,etc) *Easy to request changes to time/schedule *Easy to access Learning Modules created by A company in order to assist in job role *Easy to find information of needed persons in the directory system Less appropriate *Reports/Tasks page may feel like an information overload, it is thorough but not exactly visually friendly for average employee. *Not as useful for less structured jobs that don't have need for strict time keeping or reporting, as most of workday involves accuracy and thoroughness.

Workday Professional Services Automation Support

With workday support options, I would like to see a more immediately responsive response option. Possibly a chat or a responsive email response team would be helpful.
ProsCons
None
None
Not involved in direct purchasing decisions
n/a

Using Workday Professional Services Automation

Its getting more streamlined with update but still has many tools that are unexplained/ not defined well
ProsCons
Like to use
Consistent
Feel confident using
Familiar
Unnecessarily complex
Requires technical support
  • Time reporting
  • Time management
  • Notations for employee performance
  • Search is sometimes too broad to use effectively without filters