Workplace from Facebook is a superior product offering
November 02, 2021

Workplace from Facebook is a superior product offering

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Workplace from Facebook

Having Workplace from Facebook helps us communicate with the large number of employees we have at our organization. We currently use it across the entire organization in all departments. When the pandemic began, we really ramped up the live streaming capabilities to conduct all-employee town halls to keep our employees abreast of the quickly changing protocols where our front-line employees could ask questions in real-time and receive answers in real-time directly from our leaders. Implementing Workplace from Facebook helps our large organization feel a bit smaller where 1:1 connections are being made every day from our employees across the globe.
  • Livestreaming events
  • Groups
  • Safety Center
  • A more robust video reporting capabilities
  • Additional admin reporting capabilities
  • Livestreaming capabilities
  • Safety Center
  • People Sets
  • Group Membership Automation
  • Groups
  • Receiving unsolicited feedback through employees natural language is priceless on our ROI
  • We can better understand our employees that helps tailor our communications to improve our business objectives
Having used both Salesforce Community Cloud and Workplace from Facebook for several years, I can honestly say that there is no comparison between the two. The folks at Facebook know their stuff and how to produce a product that welcomes engagement and this has carried over into the Workplace product to a tee. From an admin side, they have also made things very intuitive for system admins to accomplish high-tech issues without the need for IT intervention. A clear winner by far is Workplace from Facebook!

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Workplace from Facebook is the perfect platform for small and large companies alike. It's all about communication and making connections and transparency where Workplace checks the boxes for each.