Why Wrike is the right tool for your company
October 30, 2020

Why Wrike is the right tool for your company

Sherrie Besecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wrike

We have about 1200 users in Wrike, and use this across several domains. We primarily use this as our collaborative work management tool. Additional uses are Project Tracking, Resource Management, Proofing, Intake processes - and general project management. Wrike is used seamlessly across many offices, when cross-sharing data and resources is relevant.
  • Communication and Track organization across the project steps.
  • Reporting, dashboards and multiple ways to output data to relevant parties.
  • Customizable and configurable as each office has different requirements for overall setup and processes.
  • Improve communication on new features and updates available.
  • Change management is difficult, in general - but overall acceptance and adoption is a positive outcome.
Many PMIS Saas Systems all offer similar features and product offerings. One thing I have seen with Wrike since deploying in 2018 - is the top-notch customer service and support teams. They not only provide guidance and support through onboarding options, but also with long-term goal setting and planning for our Wrike account - and support our day-to-day user needs as well in a timely and efficient manner!
It is really easy to use - and there a multitude of personal training options on Wrike Discover and the help portal to allow for self-paced training for users to enhance their skillsets with managing Wrike.
Not only do they respond and generally resolve issues within a few hours for most issues, they also involve us as part of product feedback and inform us on product roadmap conversations to take their customers' thoughts into consideration for anything new they roll out. Knowing that we have a stake in how the product works and how it can work better for our company is a unique opportunity and partnership.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Really allows our users to manage both the day to day activities - as well as being able to see high level data - for resourcing, or overall program management for internal and external stakeholders.

Wrike Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Budget and Expense Management
10
Project & financial reporting
10
Integration with accounting software
10