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Imperative for Virtual Teams
Updated December 13, 2022

Imperative for Virtual Teams

Caitlin Jascewsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to manage our marketing team's tasking, plan our content calendar, and edit creative. It is great because we can invite collaborative users to review pieces as needed without them needing to be full system users.
  • Supports a virtual team during COVID-19.
  • Facilitates a collaborative editing process when designing creative pieces.
  • Manages an organized approval workflow.
  • Visually demonstrates workloads and task priorities.
  • I wish it was a bit faster when downloading large files for editing.
  • Proofing Marketing Content
  • Revision Management
  • Calendar View of Tasks
  • Approval Workflow
  • Team efficiency.
Wrike integrated editing as well, which is why we chose Wrike.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike has been a lifesaver during the pandemic. It was excellent while we worked in our office, but since shifting to work from home temporarily, it has been foundational. Also, the comparative view for side-by-side editing is a great new addition!

Wrike Feature Ratings

Project Management
9.0
Task Management
9
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Wrike Implementation

Ensure you schedule time with your dedicated resource in addition to reviewing their training materials to maximize success.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled - That a digital platform is something we should have adopted years ago. It saved us during the pandemic. I was resistant saying our excel did the trick, but realized I have more time to focus on planning and execution with this tool.
  • Our resource wasn't as hands on as I would have liked until I requested more help.
  • Lots of terminology and layers of organization, which is beneficial, just a learning curve.
  • Minimize the cut over time of running two calendars is good advice.

Using Wrike

10 - Wrike is used by our Marketing team and executives that review our collateral.
1 - Our Marketing Supervisor is our Wrike Administrator. She has system admin experience.
  • Reviewing Marketing Materials
  • Managing Daily Tasks
  • Scheduling Our Marketing Calendar
  • Reporting on Performance
  • I would like other departments to use for task management.
It is exactly what we need.

Evaluating Wrike and Competitors

  • Price
  • Product Features
  • Product Usability
We wanted an all-in-one solution for task management, calendars, and proofing.
I wouldnt change the process. We are very happy with our selection.

Wrike Support

Support has been used sparingly but they are always helpful and responsive.
ProsCons
Quick Resolution
Good followup
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
We did not purchase premium support.
We very rarely use support and if we do its minor questions.

Using Wrike

Wrike is very user-friendly and the team was great for onboarding as well.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Revision Comparion
  • Adding a Text
  • Editor
  • Approval Workflow
  • Blueprints
Yes - I do not use this often.