Item: Wrike
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

My team uses Wrike to request, review, and approve marketing materials. Despite working virtually in separate cities across the country, Wrike allows us all to collaborate on marketing materials as a team. I am able to see who has or has not reviewed an item, and what comments they have left. We are also able to send messages to each other to draw attention to a certain item. It's a great tool for collecting everyone's ideas.

Pros and Cons

Personalization of request forms based on each department's needs.
Collaborative review process.
Stores past iterations and final versions of materials that you can later call upon.
Daily reminder emails of open projects.
Process management.

Easier way to search for projects.
Clearer directions for new/guest users.
More options for email preferences.

Most Important Features

Collaborative review process.
Project management.
Customization of requests.

Return on Investment

Increased productivity.
Improved marketing material quality.
Improved communication on projects.

Alternatives Considered

monday.com and Smartsheet

We chose Wrike over competitors as a team, as we felt the capabilities and interface best met our needs. Wrike allows us to customize requests and processes so that we are able to tailor to the needs of different departments and projects. The interface is clean, and they have a great app as well. There's no need for us to experiment with competing products - Wrike is exactly what we need.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Other Software Used

Sitecore Experience Platform, Atlassian JIRA Align (formerly AgileCraft), ManageEngine ServiceDesk Plus

Likelihood to Recommend

Wrike is great for collaborating as a team. With Wrike, we are able to operate like a well-oiled machine and hit our deadlines on our creatives. It works beautifully for creating marketing materials and keeping the team tied to deadlines. I would not suggest using this for approvals for people outside the core team- it is really easy to mess something up as there are a lot of buttons, and it is not very intuitive if you are not used to the platform. We have also used Wrike as a way to send 'tickets' to our IT team. They are able to triage requests based on the date they come in, and we are able to see the progress along the way.

A great tool to keep teams organized and on track!

Overall Satisfaction with Wrike