A superb solution that connects teams
Updated April 14, 2023
A superb solution that connects teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wrike
I use it predominantly for rapid communications with colleagues who are in the design function. I use it to ask them to carry out tasks that need to be completed, namely the creation of documents, PDF files, websites, newsletters and other visual content. I think that it streamlines a lot of tasks, which I find very useful.
- Streamlines tasks
- Immediate communications with the right people (departments) in the company
- Allows easy collaboration
- Updates could be more frequent
- It could be more visual -- at the moment it's very content heavy
- Notifications could be more elegant
- It has increased productivity by 23%
- It is 25% cheaper than our previous solution
- It has a 94% approval rating throughout the company
Wrike a superior product in nearly every way. While Scoro is fairly simple to use and relatively straightforward to navigate, Wrike is a lot more convenient, engaging and intuitive. I would likely choose Wrike over any other similar product -- it does exactly what you want it to do, and then some.
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
Yes
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes
Wrike Feature Ratings
Wrike Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled - Communicate the benefits of Wrike. When implementing Wrike, it's important to communicate the benefits of the tool to your team members. This includes highlighting how the tool will make their work easier, improve communication, and streamline processes. Involve key stakeholders early on. This helps to ensure that they are invested in the success of the tool and can provide valuable feedback. Develop a change management plan. This outlines the steps involved in the implementation process and how to address any issues or concerns that arise.
- Resistance to change
- Integration with existing tools
- Customisation and configuration
Using Wrike
500 - Wrike offers a centralised platform for team collaboration, task management, and project tracking, which can enhance productivity and efficiency. In marketing, Wrike is used for campaign management, content creation, and social media planning. In HR, it assists in onboarding, training, and performance evaluation. In IT, Wrike it helps with task prioritisation, issue tracking, and software development.
40 - Wrike is known for its user-friendly interface, making it easy for teams to navigate and use. With a simple drag-and-drop feature, tasks can be easily assigned and prioritised. The platform also provides a clean and organised dashboard, which enables users to view their tasks, schedules, and deadlines at a glance.In addition, Wrike allows for real-time updates, ensuring that team members are always up-to-date with any changes made to tasks or projects. Collaborating on tasks is seamless, with the ability to add comments, attachments, and create custom workflows.Wrike's mobile app is also user-friendly, allowing team members to access the platform on-the-go. Overall, Wrike's intuitive design and flexibility make it an easy-to-use and update platform for any team.
- Collaboration between marketing and design
- Helping sales to integrate with marketing
- Project deadline alignment
- Cheaper than I expected
- Easy to onboard
- Numerous ways to navigate
- Streamlined project management
- Enhanced team collaboration
- Versatility
Evaluating Wrike and Competitors
Yes - ClickUp was the previous solution. While the company liked it, we felt that we could get better service and support from Wrike. Also, ClickUp's solution now feels quite weak in comparison. Wrike is clearly the superior product.
- Cloud Solutions
- Scalability
The solution is both well prices and comprehensive. It does everything you would want it to do.
I wouldn't change anything. I would retain the solution.
Wrike Training
- Online Training
- In-Person Training
- No Training
Wrike is an incredibly intuitive project management tool, making it easy to learn and use for people of all skill levels. Its user-friendly interface, comprehensive documentation, and intuitive design make it easy for users to get up and running in no time. One of the standout features of Wrike is its customisable dashboard. Users can easily add, remove, and rearrange widgets to fit their specific needs and preferences, creating a personalised dashboard that's easy to navigate and provides quick access to the most important information. The drag-and-drop interface makes it easy to create and modify tasks, assign them to team members, and track progress. The system also provides real-time updates, ensuring that all team members are on the same page and up-to-date on project status.Overall, Wrike's ease of use and intuitive design make it a great choice for businesses of all sizes and industries. Whether you're a seasoned project manager or a first-time user, Wrike's intuitive interface and comprehensive documentation make it easy to learn and use right out of the gate.
Configuring Wrike
Start small. It's tempting to try and configure every feature and option in Wrike right from the start, but this can lead to overwhelm and confusion. Instead, start with the basics and gradually add more advanced features as your team becomes comfortable with the tool. Use templates. Wrike offers a variety of templates for workflows, tasks, and projects. Take advantage of these templates to save time and ensure consistency across projects. Customise fields. Wrike allows you to create custom fields to capture specific data and information. Take advantage of this feature to tailor Wrike to your organization's specific needs.
No - we have not done any customization to the interface
No - we have not done any custom code
Wrike Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
I did not find the need to purchase Wrike's premium support function because the standard support provided by the platform was excellent. Wrike's support team is highly responsive and knowledgeable, providing quick and effective solutions to any issues that may arise. Moreover, the platform provides a range of resources, including a comprehensive knowledge base, user guides, and video tutorials, to help users quickly and easily find answers to their questions. The regular webinars and training sessions offered by Wrike also helped me to stay up-to-date with the latest features and best practices. Overall, Wrike's standard support function is robust and provides all the assistance needed to use the tool effectively. Therefore, I did not feel the need to purchase the premium support function.
The support team responded quickly and provided a clear and detailed explanation of how to navigate the platform. This was after I encountered some early teething problems. They offered to walk me through the steps while sharing their screen to ensure that I understood the process.The support team member was patient, professional, and friendly throughout the conversation, making me feel comfortable and confident in navigating the platform.
Using Wrike
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Customizable dashboards
- Real-time collaboration
- Task automation
- n/a
- n/a
- n/a
Yes, but I don't use it
Wrike Reliability
Integrating Wrike
- Slack
- Dropbox
- Google Drive
Integrating Wrike with other products is effortless and intuitive, making it easy to streamline workflows and increase productivity.
- n/a
- n/a
- n/a
n/a
- File import/export
- Javascript widgets
- AppExchange or similar marketplace
n/a
If you are looking to integrate Wrike with other products, my advice would be to take the time to carefully consider your needs and objectives. Look for integrations that will help you automate tasks and streamline workflows, making your work more efficient and effective. Before starting the integration process, make sure to review the documentation and support provided by Wrike and its integration partners. This will help you understand the capabilities and limitations of each integration, and ensure that you are setting up the integration correctly. It's also a good idea to start small and test the integration with a few tasks before scaling up. This will allow you to identify and address any issues or challenges before fully implementing the integration across your entire workflow. Finally, don't hesitate to reach out to Wrike's support team if you have any questions or need assistance with the integration process. They are knowledgeable and responsive, and can help you troubleshoot any issues or optimise your integration for maximum productivity.
Relationship with Wrike
There was a lot of flexibility and willingness on behalf of Wrike to work with us to find mutually agreeable terms. The sales team is responsive and transparent, providing clear and detailed information about pricing, packages, and features. Wrike offers a variety of pricing and package options to fit different budgets and needs, and that the company is willing to work with clients to customise packages to meet specific requirements.
Clearly define your needs and requirements before engaging with the sales team. This will help you ask targeted questions and ensure you get the information you need. Be open and honest about your budget and timeline. This will help the sales team provide you with the most appropriate pricing and implementation options. Ask for a demo of the platform to see how it works in action. This will help you get a better sense of the features and functionality and determine if Wrike is the right fit for your organisation.
Upgrading Wrike
- New and improved features
- Enhanced performance and stability
- Improved security and compliance features
- Better integration with other tools and systems
- Improved reporting and analytics
- Enhanced automation and collaboration features