Wufoo - Easy to Use Form Builder
December 19, 2018
Wufoo - Easy to Use Form Builder
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wufoo
We use Wufoo to collect survey information from users of our SaaS platform. At the end of each hour of their assigned online coursework, we ask if they had any technical difficulties, and if so, what they were. We also formerly used Wufoo to collect user feedback regarding the content we displayed during the course of the hour. Wufoo allows us to create and embed forms that include conditional logic, without writing any code ourselves.
- Conditional logic is probably the number one reason we use Wufoo at all. It's very handy to be able to set up a form that adds fields if certain responses are given.
- Wufoo emails responses to forms to you, but it also can be used to create reports to analyse the responses you get for each form
- The user interface for building forms is pretty easy to use. It's very handy for non-technical people, and we have some of those in our office.
- Emails sent from Wufoo are not encrypted, so data sent via the email notifications should not be considered secure.
- When you delete entries from the Wufoo Entry Manager, they're permanently deleted. All entry data, files, and comments that are deleted can't be restored.
- You can't use the File Upload field as the subject field for conditional logic rules.
- We use Wufoo to determine if users have technical issues with our platform. This doesn't really produce ROI in our case, but it's necessary to understand our user experience and maintain the platform.
- We formerly used Wufoo to garner user feedback as we were building the platform. This helped us in understanding what kinds of content users liked in general vs what they didn't.
Both Wufoo and Formstack offer a lot of the same features, which is to be expected. Price is a huge factor though when comparing Wufoo vs Formstack. Wufoo is $29 per month paid annually for 5 users and unlimited forms. Formstack is $82.50 per month paid annually for 5 users and 100 forms. It was pretty easy to rule out Formstack based on what they're charging.