Great survey tool for any company!
November 12, 2019

Great survey tool for any company!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wufoo

At this time Wufoo is only being used across the HR department. Within the department, we use it for employment and also for additional benefits election questions when it comes to open enrollment. Within employment, we have various positions that require availability to be submitted with their application so we are able to best evaluate if they would be a good fit with our department needs. Prior to using Wufoo we were emailing each candidate by hand and asking for a response and it made the process harder than it should be. With implementing Wufoo we are able to simply email out a link to prospective candidates and the return process is easier and quicker than ever before. We immediately wished that we had switched a long time ago.
  • I would say simplicity is a strength both for the user and the administrator. Creating a form in Wufoo is simple and easy and in addition those filling out the survey are able to click on a link and start participation.
  • Submitting a completed form is also a strength! As soon as the survey is done and they hit submit it comes directly back to us in an email so we are able to get results faster.
  • Wufoo gives you the option to set up automated emails to those who have participated in the survey. This closes any loops for those wondering if everything was submitted correctly or if they need to redo it. It also makes things easier for the people keeping track of all the surveys.
  • I would like to see the option for some better reports. I rarely use the reports feature but when I do I find it could be transferred over easier to Word or Excel.
  • Not often but at times the filled out survey will be sent back to us in a wonky format where it makes a normal 2 page survey print about 7-8 pages. It can be resolved by going to Wufoo directly and printing.
  • For my team we immediately felt that Wufoo was worth the money. The turn around times for our surveys increased significantly!
  • We are able to keep better candidates in play early on compared to before because of how simple it is to return a questionnaire and survey.
  • For any non-profit business Wufoo gives additional discounts on top of their already low prices, so I would have to say the investment for any company who uses surveys or questionnaire is instant.
I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo.
Wufoo would be a great platform for any internal surveys that need to be done. It could also be a good tool for collecting data and research for outside perspective for companies and universities. For talent acquisition it is very useful to learn how candidates feel during the hiring process, and in the beginning of the candidate's application, it could be a good way to collect additional information from them.

Wufoo Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
10
Changes to live survey
10
Question design help
9
Multiple question types
10
Not Rated
Survey logic flexibility
Not Rated
Response tracking
10
Data export
8
Standard reports
9
Custom reports
6
Analytics
9
Respondent restrictions
10
Access controls
10
Compliance
10