Item: Xactly Incent
Rating: 8
Author: Dimitra Karachaliou

Use Cases and Deployment Scope

Xactly Incent is being used as a structured incentive compensation system.

Pros and Cons

Integration with Salesforce
Document Managment - Plans approval process and reporting
Plan design and Quotas

Forecasting functionality
User Guides/Material (i.e. for document management we created our own)
Delta changes support

Return on Investment

Better control of compensation plans approval process
Full integration with CRM / Salesfore system
Still a lot of forecasting work done outside Xactly Incent

Likelihood to Recommend

It is capable of dealing with complex plans, has a nice look and feel, and is great to monitor the overall status for a global business.

Users and Roles

250 - Sales, HR, Finance, Sales Ops

Support Headcount Required

6 - HR (Compensation & Benefits) and Finance

Business Processes Supported

Sales Compensation
Sales Plans Document Management

Likelihood to Renew

8

Usability

8

Well structured system with good functionality.
Still a couple of areas for improvement.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Quick to learn	None

Easy Tasks

Document Management
Pods
Plan Design

Difficult Tasks

Delta changes
Extracting data for Forecasting/Reporting

Mobile Interface Availability and Impressions

Yes

Upgrade Process

Yes

Upgrade Benefits

Moving from Delta to Connect

Migrating Between Editions

No

Working with Xactly Incent

Overall Satisfaction with Xactly Incent