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Xactly Incent - Good for growing up!
December 07, 2016

Xactly Incent - Good for growing up!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We use Xactly Incent across our whole organization for commission calculations and commission planning activities.
  • Versioning of plans and quotas. Allowing people to move between plans or quotas throughout the year.
  • Rules Library. Once a rule is created you can use that same rule across multiple plans and not have to re-write it each time.
  • Integrations. It is directly integrated into our Salesforce data allowing for constant updates to commissions. Users really love this.
  • Implementation. Our implementation was lengthy and took longer than expected.
  • Administration Time. Since there is versioning this requires additional steps by an admin. Although I view versioning as a benefit the amount of steps for an admin increases dramatically for adding a user which I don't love.
  • It has allowed us to calculate our commissions more accurately and has saved the company money in areas that we had a hard time calculating previously. This had to do with clawbacks.
  • Xactly
We have used Xactly Express prior to Incent but have not looked at other competitors.
If you are a small company with simple plans Incent would be overkill for you and I would recommend Express. If you are starting to have more complexity or variances in your plans then Incent is the better option for those types of problems. Also, if you have people switching internally from one plan to another or obtaining quota changes or variable increases during a plan year Incent is very good at working with those situations.